Returns Policy
Returns Procedure
We are no longer able to offer free returns unless you receive a faulty or incorrect item (in which case we will refund your postage costs). If you want to return an item, we recommend Royal Mail Click & Drop, where you can send a large letter sized item from £1.53 and a small parcel from £3.
Please:
- Repack the items for return with the order summary from the original packaging. We need the order summary to process your return.
- Securely seal the package using adhesive tape on the original packaging. If your box or bag is damaged and cannot be reused, please pack your items securely in alternative packaging.
- Send your item to:
Kintsugi Clothing,
40 Cavendish Road,
Manchester,
M309JF
We endeavour to process your refund within 3 days of receiving the returned item/s.