Free UK Returns

Returns Procedure

UK Mainland Free Returns Procedure

  • Returns are super simple and free (UK only) with Collect+
  • Click here to process a return. You will receive a returns label via email. Please print this out and affix to parcel. A link for you to check the nearest drop-off point and will be included in the email.

Rest of the world

Free returns are not available from addresses outside mainland UK and will be at the senders' cost. Please:

  • Repack the items for return with the order summary from the original packaging. We need the order summary to process your return.
  • Securely seal the package using adhesive tape on the original packaging. If your box or bag is damaged and cannot be reused, please pack your items securely in alternative packaging.
  • Send your item to:

Kintsugi Clothing,

40 Cavendish Road,



We endeavour to process your refund within 3 days of receiving the returned item/s.